Work Experience

Technology Support Manager – Information Technology Services, City of Bloomington

(November 2021 – Current) , Bloomington, Indiana
Supervises the work of the Technology Support Staff that provides user support, technology support, and technical device maintenance services to 14 different departments, including City Hall, located within Bloomington. Assigns tasks and projects, reviews completed work for accuracy, methodology, usefulness, develops policies, procedures, and standard operating procedures of the Technology Support Staff. Administration of “ManageEngine’s DesktopCentral ServiceDeskPlus” helpdesk system. Manages or assists in the management of all projects that involve the interface of city staff and their technology needs. Coordinates capital replacement cycle for end-user computers and peripherals, including the creation, design, layout, and software for standard workstation builds and purchase of machines for each capital replacement cycle. Responsibilities also include the design and maintenance of automated methods of patching, deploying software, and providing preventative maintenance on software, operating systems, printers, peripheral equipment, and similar devices used by city employees.

Technology Coordinator – Central Nine Career Center

AUGUST 2018 – Present) , Greenwood, Indiana.
Responsible for all aspects of technology (workstations, servers, networks, video servers and cameras, laptops, chromebooks, etc.) used on the Central Nine campus.

Director Instructional Technology Services- Andrean High School

JULY 2016 – AUGUST 2018: Merrillville, Indiana
Goals at Andrean were to first establish a robust and reliable network, and then concentrate on the integration of technology into the instructional activities in the classrooms. Emphasis is on the importance of communication on how technology positively impacts instruction. Instructional Technology Services (ITS) is a newly created “service-oriented” department that maintains the technology infrastructure and provides training necessary for teachers to successfully use technology in their classroom.To that end, we have  established the ITS website where all things technology is communicated to the school.

Murphy firmly believes that the most overlooked aspect of school technology departments across the country is to provide teachers with the training to use instructional technology to increase the academic achievement of their students. In regards to his philosophy on working with teachers and staff, Murphy says, “Teachers and staff don’t care what you know, until they know that you care.”

Chief Executive Officer – CloudMurphy Consulting
AUGUST 2014 – PRESENT: Crown Point, Indiana
Provides consulting services to educators from K-12 and Higher Education on how technology can be leveraged to increase student achievement and improve staff productivity.

In addition to ensuring that teachers, administrators and students have 24/7 access to the technology they need to succeed, a primary emphasis of mine is to enhance the use of technology in the classroom to increase student achievement by providing professional development in 21st Century Learning principles to faculty.

Chief Technology Consultant – Stamford Public Schools
FEBRUARY 2014 – AUGUST 2014: Stamford, Connecticut
Stamford Public Schools comprises 16,000 students, 1,500 professionals, and 20 schools, including six magnet and two International Baccalaureate schools. SPS has a total of 12 elementary schools, five middle schools and three high schools.
In addition to ensuring that teachers, administrators and students have 24/7 access to the technology they need to succeed, a primary emphasis of mine is to enhance the use of technology in the classroom to increase student achievement.

• SMARTER BALANCED ASSESSMENTS CONSORTIUM (CONNECTICUT STATEWIDE ONLINE TESTING)
  • Directed and supervised the administration and coordination of all aspects of SBAC.
  • Created a web-based collection of SBAC resources for SPS Administrators, Teachers, Technology Department, Training Modules and included professional development and procedural video for teachers.
  • Provided informational sessions for all school test coordinators and Technology Professional Development Leaders.
  • Created SBAC SupportDesk for tracking, documentation and resolutions to SBAC related issues.
  • Coordinated and supervised the creation of online accounts for District Test Coordinators, School Test Coordinators. Test Administrators and Students.
  • Communicated and enforced policies / rules / regulations pertaining to SBAC administration.
  • Established and maintained communications with Connecticut State Department of Education and Smarter Balance Assessment Consortium for day-to-day issues.
  • Collected data on issues and appropriateness of various devices used for testing.
  • Daily visits to schools for observation of test administration.
• REVIEW AND ANALYZE EXISTING DISTRICT TECHNOLOGY PLAN
  • Determined the present status of stated goals to determine what goals were met, goals not met, and what goals and additional information needed to be added.
• POWERTEACHER GRADEBOOK
  • Coordinated implementation plan for the rollout of Gradebook and Parent Portal for secondary schools that will occur in fall 2014.
• TECHNOLOGY PROFESSIONAL DEVELOPMENT LEADERS (TPDL)
  • Created and delivered presentation for the kickoff meeting of the TPDL group. Presentation included information on the educational value of Twitter, information regarding mission and vision of the TPDL group, and provided PD resources for SBAC administration. The presentation was delivered via Prezi and included videos, interactive polling software and demonstration of a Learning Management System.

Director of Information Technology Services – Merrillville Community School Corporation
JUNE 2000 – JANUARY 2014: Merrillville, Indiana

• Created, implemented, maintained and update the School Corporation Three-Year Technology Plan.
• Filed yearly applications for eRate and maintain compliance with the Children’s Internet Protection Act (CIPA).
• Created and maintained yearly technology budgets including software purchases/renewals, hardware purchase/repair, new initiatives, professional development and research & development.
• Created, developed and maintained MCSC Administrative Services Center Website. Train and supervise webmasters for each of the 8 individual schools. Developed online surveys and disaggregated data for administrative use. Provided training for teacher-created websites
• Coordinated MCSC One-to-One Project. Collected quantitative and qualitative data on the impact of classroom based devices on student learning.
• Acted as Technical Contact for Indiana Department of Education ISTEP+ online testing.
• Coordinated efforts of all staff members to enhance the delivery of instruction to students through use of technology.
• Coordinated and authored the development of grants (Common School Loan, STAA, EETT, QZAB, etc.) to support technology at MCSC.
• Provided leadership in the planning, design, implementation and operations of the entire scope of information technology at the Merrillville Community School Corporation.
• Provided direction for future state of technology infrastructure.
• Acted as technology resource to facilitate new educational initiatives. Provided feedback regarding feasibility, barriers/synergies, best practices, etc.
• Evaluated emerging technologies for instructional applications e.g. wireless networks, tablets, smartphones, notebooks, laptops, 1:1, etc.
• Developed accountability metrics to provide cost/benefit analysis of new and existing technology projects.
• Developed acquisition timetables and budget estimates for hardware/software, with ongoing revision at superintendent or board request.

Director Information Technology Services – Lebanon Community School Corporation
OCTOBER 1997 – JUNE 2000: Lebanon, Indiana
Overseed and lead the planning, development, implementation, operation and evaluation of all aspects of the district’s technology plan in addition to the specific duties list below:

• Chaired the LCSC Technology Committee.
• Oversaw the operation of the media centers and libraries of all schools including media resource distribution, automation, and media retrieval systems.
• Purchased, allocated, distributed and budgeted for necessary computer hardware and software.
• Maintained all computer servers, local and wide area networks, desktop computers, and phone systems for the district.
• Oversaw the maintenance of technology in all the buildings and schools of the district.
• Established and maintained all school web sites.
• Directed and monitored school employees in the development and implementation of technology into the curriculum.
• Evaluated the performance of all personnel in the technology services division and recommended to the Superintendent the continuation, modification or termination of such personnel.
• Coordinated the professional development program in technology for all LCSC personnel.
• Searched out and completed grant applications and alternate sources of funding for LCSC technology projects.
• Worked with the superintendent, building principals, and other school administrators to budget and coordinate technology expenditures.
• Managed, coordinated, and supervised the use of the Internet, satellite distance learning and other sources of telecommunications technology used to expand and enrich the curriculum of LCSC.

Education Technology Services Advisory Committee School of Education, Indiana University  

Appointed by the Dean of the School of Education for Academic year 1993-94
Provided expertise and assistance in determining how technology was to be deployed to implement the mission of the School of Education. This committee provided a formal structure for information input and dissemination throughout the School. Responsibilities include participating in ETS (Education Technology Services) long range strategic planning processes, advising in the preparation of ETS policies and guidelines related to technology, assisting in updating the Three Year School of Education Computing Plan which includes priorities for proposal development, hardware acquisition, and training, and review and writing of proposal submissions developed in response to the Three Year Plan.

Network Operations and Applications Specialist – Indiana University Bloomington
MAY 1994 – OCTOBER 1997:  Education Technology Services, Wright School of Education, Indiana University.
The activities of this professional staff position were (1) to support network operations and services at the Smith Research Center and the Wright Education Building and (2) to search for new software and to design interfaces/network application solutions for use by faculty and staff at the Smith Research Center and the Wright Education Building. This position helped supervise the operation and maintenance of the network from the entrance of the copper/fiber cabling in both buildings to all end users. Provided initial and follow up services to client problems related to network/software configurations. Provided the technical leadership and services necessary for optimal use of the School of Education Local Area Network.